viagogo refund australia
3. Why is the price printed on the ticket different to what I paid? Service 195 Value 190 Shipping 165 Returns 160 Quality 175 This company does not typically respond to reviews Positive reviews (last 12 months): 2.4% 2.13 Ticket Information. The changes included consultation with consumer protection regulators in "a number of countries", a spokesman said. You may only use the Services if You can legally enter into and form binding contracts. 5.3 Disclosure of Information. If you dont know the location of the office processing your application, send the completed form to your. 2.9 Seller's Confirmation Obligation. Ticket reseller Viagogo AG has been ordered by the Federal Court to pay a penalty of $7 million for breaching the Australian Consumer Law by making false or misleading representations when reselling tickets for live music and sports event, in proceedings brought by the ACCC. Contact Viagogo directly - raise a complaint & request a full refund. viagogo reserves the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. Can I Get a Refund from Viagogo? - GetHuman Viagogo | ProductReview.com.au Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. 2.8 Notification. If a ticket is sold for more than the allowed cap, the event organiser may cancel the ticket and refuse entry to the person who holds it. Viagogo to pay $7 million for misleading consumers | ACCC To request a refund: From the actions menu, select the 'Request Refund' option. Read more: You also agree not to separately contact the Buyer at any time for any reason. Getting a refund - Home Affairs it is a scam. ACCC Chairm Rod Sims said Viagogo's business practices were unacceptable. If you complete the form, you must return it to Viagogo within 10 working days to get a refund. Viagogo has advised customers who cannot attend a rescheduled event. a Split Payment transaction), we collect the payments within 24 hours of the first Buyer completing the transaction. The official website will usually direct you to the authorised ticket seller. They may do that if you make a fraudulent claim. Piggyback tickets may not be sold in the same listing. If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. Sellers should use our automated online confirmation process. Hundreds of tennis fans who bought tickets on Viagogo were turned away from the Australian Open in 2017. To be a member of this Site, You must agree to accept the terms in this Agreement.